If your Lactation Consultant recommends a different size than our Sizing Quiz or customer service staff, it's probably because:

  1. Most Lactation Consultants don't have much experience or expertise in pumping or fitting pump flanges.
  2. Our flanges have an angled design so you can lean back while pumping without spilling milk, but it can be hard to see where the tunnel starts, making it harder to assess the flange fit.
  3. We know the ins and outs of fitting and sizing our flanges in a way that your Lactation Consultant may not. 
  4. After over two decades of customer input and feedback about sizing our flanges, we've learned what works best in our flanges, which may or may not be the same as other flange brands.

With over twenty years of fitting mothers with our Sizing Quiz, we ask you to please trust our expertise and give our recommended size a good try.  If you purchased one of our Sets for a domestic order and it turns out you need or want another size, we'll send it to you at no cost through our Size Guarantee upon request

Even when the size is correct, though, many Lactation Consultants don't understand how our flanges work, how to correctly apply them, or what needs to change when there are problems.  But we do!

If you're having any problems using your PumpinPal flanges, we're here to help!  We have expert International Board Certified Lactation Consultants (IBCLCs) on staff ready to help you personally at no cost by phone, email, and even video when needed.  We want to help you get the best results from your PumpinPal flanges and we're the best experts to help you use them most effectively and comfortably.

However, should there be anything else going on outside of using the PumpinPal flanges, we always refer the pumping parent to their local International Board Certified Lactation Consultant (IBCLC). 

Reviewed by Jenn Foster, MS, IBCLC, CD

February 8, 2022