Unfortunately, we can't accept returns after the 15-day return window closes, counted from the day of purchase.
Most companies today don't accept returns for personal fit products at all since they can't be resold to another customer. We offer a generous half-month return window because we truly understand how hard it is to get anything done with a new baby. As a very small company, though, we just can't accept returns after the that time.
But we really want to help you use your PumpinPal flanges. The good news is that we offer personal help through our helpline (+1 877-466-8283), contact page, and free help from our inhouse lactation consultants. We can help most people use our flanges successfully, so it's really worth giving us a chance to get them working better for you.
Reviewed by Diana West, IBCLC
June 10, 2021